Department of Defense personnel from DEERS/RAPIDS ID Card Office of the Defense
Manpower Data Center (DMDC), Defense Finance and Accounting Service (DFAS),
TRICARE Military Health System, and American Embassy representatives from Social
Security Administration (SSA) and Veterans Affairs (VA) will be in:

MANILA, Philippines
August 17 to Sep 4, 2009
(Times as listed below)

Diamond Hotel Philippines
AMETHYST Room (2nd Floor)
Roxas Blvd, Dr. J., Quintos St, Manila 1000 Philippines

Defense Manpower Data Center will provide DEERS support 0830-1630 daily:
 DEERS eligibility verification and Beneficiary verification support
 DEERS/RAPIDS Customer Support Services
 Issue Retiree and Dependent RAPIDS ID Cards
 Provide briefings on protecting your Personal Identification Information (PII)

Defense Finance and Accounting Service will provide DFAS support 0830-1630 daily:
 Retiree pay and beneficiary information and assistance
 DFAS Point of Contact information

TRICARE will provide TRICARE support 0830-1630 daily:
 Answer/assist with any TRICARE customer service question or problem
 Provide assistance on any specific open Claims questions
 Provide Provider Assistance on Certifications, Claims filing & other questions

Social Security Administration will provide assistance 0830-1230 daily:
 Discuss basic entitlement requirements on the different Social Security benefits
 Develop claims for benefits and Process Social Security number applications
 Resolve Post-Entitlement cases, e.g., Change of Address, Report of Death, Medicare
Enrollment, Direct Deposit enrollment, Non-receipt of benefits, etc

Veterans Affairs Office will provide assistance 0830-1230 daily:
 General Inquiries on specific claims
 Filling up VA application forms for various benefits such as compensation, pension,
death benefits, burial benefits, claim for dependents and change of address

Appointment letters will be mailed to beneficiaries verified in DEERS as requiring
services.  Walk-ins are welcome and encouraged; scheduled appointments take priority.  

Additional information can be obtained prior to the visit by contacting:
DEERS/RAPIDS Issuance Office: JUSMAGPHIL, U.S. Embassy, Manila 02-301-2000 Ext 6340
DMDC Support Center Asia: in Korea (82) 2-7914-6195,
Patrick.mcgee@osd.pentagon.mil
American Citizen Services: American Embassy in Manila 02-301-2000 Ext. 2246
TRICARE: TRICARE Area Office - Pacific, (81)6117-43-2036,
TPAO.CSC@med.navy.mil